- Understanding aviation noise
- Improving impact management
- Communication and engagement
Before we go into more detail on fairness aspects in airport management, a brief example from everyday life.
Imagine these two scenarios:
Scenario 1: A neighbor from the house next door informs you that it might be a bit noisy in the evening in a week’s time because he or she is having a party on the occasion of a round birthday. However, he/she offers you to contact him/her in advance if you have any concerns or reservations, to simply let him/her know during the party if it gets too loud, or even to come over for a drink straight away.
Scenario 2: You go to bed at night and without warning you hear very loud music and voices going on until after midnight.
This example should make it clear that, in addition to the noise, the context of a noise situation is also important. In this case, letting people know in advance can be decisive for how the party noises are perceived and assessed. In scenario 1, however, the possibility to get in touch with the person causing the noise and to express one's own opinion also plays a role and offers some control over the noise situation.
There are a multitude of factors that influence a neighborly relationship, i.e. the exchange between people or also between people and institutions. The conditions under which one feels (un)fairly treated and the effects of (un)fair treatment on a person are part of psychology and fairness research.
Aircraft noise is man-made and the exposure with it is often seen as a social conflict (Maris, 2017). Procedures have to be applied to reach certain decisions regarding aircraft noise and the results of these decisions needs to be communicated comprehensibly and within an adequate time to affected residents. For this reason, viewing residents’ reactions to aircraft noise exposure from the perspective of fairness research may provide some new insights on the contribution of the behavior of the airport management to residents’ aircraft noise annoyance.